These terms and conditions apply to all our deliveries of goods. Services without use or explicit reference be made on these terms and conditions. With the ordering of the goods, the customer acknowledges these general terms and conditions. You do not commit ourselves also then, if we do not contradict you after receipt by us. We offer our services and deliveries only to customers with seat or place of residence in Austria and its immediately neighbouring EU countries. If a product cannot be delivered for valid reasons within four weeks, we reserve the right to withdraw from the contract.
Right of withdrawal: (according to Fernabsatzgesetz BGBl. I Nr. 185/1999)
Valid for ordered merchandise online that is delivered by mail!
If you are a consumer within the meaning of the Fernabsatzgesetz you withdraw from your order within a period of seven working days, with saturday not being considered a working day counting from receipt of the delivery of the ordered goods by written notice (via email, fax or post). It is sufficient if the declaration of withdrawal is sent within the time limit. Condition is that the goods located in unused in a new resalable condition and returned in the original packaging and an additional, stable packaging. The cost of shipment is to be paid by the customer. For articles, which are affected by wear and tear or the packaging is damaged, a reasonable fee for the impairment will be charged by us.
Conclusion of contracts for Internet orders:
Your order represents an offer to us to conclude of a purchase contract. When you place an order at www.jotex.at, we will send you an E-Mail confirming the receipt of your order with us and the details of which lists (order confirmation). This order confirmation represents no acceptance of your offer, but you should only inform that your order was received. A purchase contract is only then, when we send the ordered product to you and confirm the shipping to you with a second E-Mail (shipment confirmation). In the case of self pickup at our shop the sales is considered a normal over-the-counter sale.
Warranty and liability:
For legitimate complaints or defects within the warranty period we chose to either repair the good or replace the defective part. There is no compensation for consequential damages, other direct damages or losses in profits from poor, delayed or missing delivieries. Liability for personal injury, as well as any claims from the product liability act are not limited by the above provisions. Any defects are- without the consumer, who is a consumer within the means of the KSchG having to fear legal consequences- to be reported as soon as possible after seeing it.
If the customer is an entrepreneur within the meaning of the Consumer Protection Act, he has to check the goods or services immediately after receipt for completeness, correctness and other defects. Any defects are to be reported immediately, but no later than five business days after receipt of the goods or services or it will result in loss of all claims due to him from a proper examination of identifiable defects in writing.
Retention of title:
The goods you have ordered remain our property until full payment. Before complete payment of our claims, it is not allowed to pledge to assign others or to give other rights therein to third parties. Third parties to the goods subject to our reservation of title has enforcement measures and other hits affecting our legal status the buyer notified to us. You have to oppose such measures immediately, with regards to our reservation of ownership.
Place of jurisdiction:
The place of jurisdiction for consumer depends on the applicable laws. Otherwise, the competent court of the company office is regarded as place of jurisdiction.
Error & typographical errors
We reserve the right to make mistakes, misprints or errors in websites, flyers etc. A rescission of the agreement because of error is excluded.
Individual provisions of the contract including these rules should be wholly or partially invalid, or should the contract contain a gap, the validity of the remaining provisions or parts of such provisions shall remain unaffected. Replace the ineffective or missing regulations the respective regulations. The fact that we individual or all of us rights arising not exercise a waiver of these rights can be inferred.
In case of individual provisions of the contract including these rules are wholly or partially invalid, or should the contract contain a gap, the validity of the rest of the contract and rules remain unaffected. Replace the ineffective or missing regulations with the respective regulations. The fact that we do not make use of individual or all of our rights does not mean that we refrain from those.
Jotex-army Liq. Shop Vienna